How quickly can you get to me in Media City?
On average we arrive in twenty-five minutes across Media City and its neighbours — Internet City, Barsha Heights, JLT, the Marina and the Emirates Living villas — and vans go out 24 hours a day, Fridays and public holidays included. Office basements, freezone car parks that need a gate pass and gated communities don't slow us down — your technician comes straight to the car.
What does a car battery cost in Dubai Media City?
The price depends on the size and technology your car calls for, and we confirm it on the phone before we set off. The call-out, fitting, testing, battery registration and old-battery disposal are all part of that price, and what we quote is what appears on the invoice.
Can you change the battery where my car is parked?
Yes. We carry out every job wherever the car happens to be — an office basement in Media City, a tower car park in JLT or the Marina, a villa driveway in Emirates Hills, or the side of Sheikh Zayed Road. No workshop trip, no tow.
Will changing the battery wipe my radio code and settings?
It won't. Before the old battery is disconnected, the technician plugs in a memory saver, so your radio presets, seat memory, clock and engine adaptations all stay in place.
Is the new battery registered to my car?
Yes, at no extra cost. BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, Land Rover and most Porsche models need the new battery registered so the charging system recognises it as new. Leaving this out shortens its life and voids the warranty.
How long is the warranty?
As long as 24 months depending on the brand, issued in your name right at the car. Should the battery fail within that period, we come to you and replace it — there's no need to take the car anywhere.
Can you work out whether it's the battery or the alternator?
Yes, before you spend anything. The technician load tests the battery and checks charging voltage at the alternator. If the alternator is at fault we'll tell you, and we can arrange recovery instead of selling you a battery that would go flat again within days.
Will you dispose of my old battery?
Yes, free of charge. It leaves in the van and is recycled by a processor licensed by Dubai Municipality.
How can I pay for the job?
At the car you can pay by card, cash or bank transfer, or use Tabby, Tamara or Yusr to split the bill into four interest-free instalments. Company fleet and pool vehicles can be billed directly to the business.
Does a start-stop system affect which battery I need?
Yes — it determines the battery type. Start-stop cars need an EFB or AGM battery instead of a standard one, and most German cars made after 2012 specifically require AGM. We stock both and fit whatever the vehicle specifies.